About Pet Online Shop
At Pet Online Shop, we believe pets are family. Based in the UK, our mission is simple: to bring premium food, trusted products, and paw-fect convenience straight to your doorstep—so your furry (or feathered, whiskered, or scaly) friend gets nothing but the best.
- Fast delivery across mainland UK—right to your front door.
- Clear options for returns, exchanges, and satisfaction guarantees.
- Friendly, responsive customer care ready to assist with any query or concern.
Our Promise to You & Your Pet
Quality assurance
products selected with care and regularly quality-checked.
Responsiveness
friendly customer support via email or phone ‑ just reach out.
Security & Compliance
Secure, compliant, ethical pet shopping.
Happiness Guarantee
if your pet isn’t satisfied, neither are we.
what pet parents are saying
Our cats love these, and you get quite a few in a bag, so it's a good value, as well. Most times, if offered one of these or some other treat...
pet online shop has been a wonderful solution for us. Our older dog, who can be quite picky, enjoys the taste and finishes every bowl.
This has been the only food I’ve found that she can handle. The bag is huge; it came in a big box and was in tact. It’s helped my dog maintain...
Why choose us
What Make Us
Different From Others
Healthy and fun frozen yogurt snacks it’s playtime meets snack time when you freeze
everybody’s favorite health food into colorful monsters.
Frequently Asked Questions
What types of pets do you cater to?
What types of pets do you cater to?
We offer products for dogs, cats, small animals and more. From food and treats to toys and accessories, we’ve got something for every furry (or feathery) friend.
Do you deliver across the UK?
Do you deliver across the UK?
Yes! We offer fast and reliable delivery across mainland UK. Shipping options and delivery times are shown at checkout.
How long does delivery take?
How long does delivery take?
Most orders are processed within 1–2 working days and arrive within 3–5 business days. You’ll receive a tracking link as soon as your order ships.
Is my payment information secure?
Is my payment information secure?
Absolutely. We use secure, encrypted payment gateways including Shopify Payments, PayPal, and major credit/debit cards. Your data is fully protected.
What if I receive the wrong item or my product is damaged?
What if I receive the wrong item or my product is damaged?
Contact us within 7 days of receiving your order, and we’ll arrange a replacement or refund—no fuss. Just email or message our customer support team.
